Frequently Asked Questions

Navigating the cost and admissions process for assisted or independent living can feel overwhelming—but we’re here to help. At Chapters Living in Greensburg, Indiana, we offer flexible payment options including private pay, the Medicaid Waiver program, and Indiana’s Money Follows the Person (MFP) program. This comprehensive FAQ covers everything you need to know about financial eligibility, benefits, and what to expect during the admissions process—from required paperwork to move-in day preparation. Whether you’re exploring care for yourself or a loved one, this guide will help you make informed decisions with confidence.

Our Assisted Living services are covered by private pay, Medicaid Waiver and Indiana’s Money Follows the Person (MFP) program. Our Independent Living services are available as a private pay option only.

Private pay refers to paying with private funds from your personal bank account. Living in our community may also qualify you to receive VA & long-term care insurance benefits. These benefits would pay you directly once obtained. You can use these supplemental benefits to cover a portion of your expenses.

In the past, Medicaid only paid for long-term care services that were provided in an institution, such as skilled nursing facilities and group homes. The waiver program “waives” the requirement of an admission into an institution in order for Medicaid to pay for the needed Home and Community-Based-Services (HCBS).

Skilled Nursing Facility level of care waivers:

• Aged and Disabled Waiver
• Traumatic Brain Injury Waiver

These waivers are for children and adults whose needs are primarily medical, and assist a person to be as independent as possible and live in the least restrictive environment possible while maintaining safety in the home.

No, the Medicaid Waiver covers the nursing portion of our fee. The resident is still responsible for paying rent to the community privately. That rate is always the annual cost of living minus the monthly patient liability.

The Medicaid waiver is obtained through your Indiana Local Area Agency on Aging. To locate your local AAA visit www.IAAAA.org.

For additional questions on obtaining and qualifying for the Medicaid Waiver please contact your Local Area Agency on Aging.

MFP stands for “Money Follows the Person.”  The MFP program is funded through a grant from the federal Centers for Medicare and Medicaid Services (CMS).  The MFP program was developed to help states move individuals from institutional settings to home and community-based settings. Indiana was approved for the MFP program in 2007 and since that time has focused on assisting eligible persons to leave institutional care by providing services for individuals to live safely in their community.

To become a part of the MFP program you must first contact your institution’s social services department who will then assist you in learning more about the program.
For additional information on obtaining and qualifying for the MFP program please contact CareStar of Indiana at carestar.com or by phone at the toll free number 866-423-2220. Indiana Family and Social Services Administration (FSSA) can also provide you with more information by visiting their website at www.in.gov/fssa.

In order to be admitted into an assisted living community, you must complete the following:

• First we will conduct a clinical assessment at your current residence to see if we can provide the care needed.
• You must have a physical completed by a physician within the last year.
• You must have had a chest x-ray within the last 6 months and a statement from your physician indicating you have had no communicable diseases.
• You or a family member will need to complete admission paperwork prior to the day of admission. The following documents will be needed:
  • Insurance cards
  • Social security card & personal identification card
  • Advance directive, living will, power of attorney, etc.
  • Most recent 3 months of bank statements
  • Any other personal information that our admissions team requests

Our Admissions Team will assist you through this process and provide you with a smooth transition into our community.

Our team of professionals will greet and welcome you to our community. Our team includes: administration, nursing, dietary, activities, and housekeeping staff.  We will also be gathering personal clinical information and discussing with you your plan of care. 

Our apartments come unfurnished so you are able to customize your own living space. You will need to furnish a bedroom, living room, kitchenette area, and bathroom. Besides furniture and décor items, you will also need your own clothing and personal care items. Please ask our admissions team for assistance on what to bring upon admission.